YOURMURANO
Reviews: 365

star-rating
4.9
/5
Calculated on 33 reviews in the last 12 months
 
Last 3 months: 5.0/5  
(out of 11 reviews)
Last month: 5.0/5  
(out of 6 reviews)

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Average product rating
0.0 /5
Last review: 26 October 2024
star-rating
2
/5
15 March 2022
Ordering the item was super easy. Placed the order on 5 Feb and it’s currently 15 March and have yet to receive the item. Understand these are made to order but... Not sure if I’ll be ordering anything else.
star-rating
5
/5
13 March 2022
Très satisfaite de mes achats. Reçu comme prévu et bien emballé. Je recommande YOURMURANO
star-rating
5
/5
8 March 2022
I am very happy with the beautiful vase. Purchase went quick and delivery was fast.
star-rating
5
/5
8 March 2022
Great service bowl is beautiful and took such careful wrapping it Thks
star-rating
5
/5
8 March 2022
Love the items I bought! Excellent quality and great customer service. Originally from Murano itself! Recommended 100%
star-rating
3
/5
8 March 2022
No Response to the following concern sent to customer service: Hello, Thank you for the wonderful vase. The vase was a delight to receive and the Tumbler was a wonderful surprise. Nice. And. The shipping box along with the gift wrap was perfect. Once again. Thank you. My current concern is one of the yellow applications/details on the vase has a finish that is as sharp as a needle and though it lays flat along the surface, it does protrude enough to be like a needle point from the surface of the vase. If left as it is, this may puncture a hand or finger. Though I prefer to keep the vase as it is, this vase is dangerous for others to pick up or hold in their hands. That is to say, rubbing the vase in one direction is OK. Rubbing the vase in the other direction will puncture the hand or finger. And, please, if what I am concerned about is simply a part of the artisan craft, disregard my concern. I will gladly and with a delight keep others safe while this vase is on display. That said, and reading about your generous return policy, what are my options with this vase. Within the next week I intend to purchase one or two more vases and hope to receive another CIRCE round black and yellow details vase. Yet I am unsure of what to do with the vase I received. The other one or two vases that would look nice in my home are: DAISY amphora shape amber vase and LAGUNA Green contemporary glass vase. Once again. What are my options at this time. And. Thank you. The best to you, your family, and friends. From, thomas
star-rating
5
/5
8 March 2022
Gorgeous pieces of art. There is also a huge selection of items.
star-rating
5
/5
30 January 2022
Liked the services, was only shocked that I received an email from UK Customs that they couldn't release the parcel unless I paid the TAX for this parcel which was an extra £74 on top of the purchase. Would have been helpful if this was mentioned whilst purchasing the goods, so you know what you can expect. But I'm still very happy with the purchase.
star-rating
5
/5
27 January 2022
Great product delivered very quickly and packaged very well
star-rating
5
/5
27 January 2022
Magnifique! Envois super rapide, et les verres sont encore plus beaux en vrai qu’en photo. Ravie de mon achat.
star-rating
5
/5
27 January 2022
Excellent experience
star-rating
5
/5
25 January 2022
Fast reliable service. I live in Australia and the order to delivery time frame was exceptionally quick.
star-rating
5
/5
24 January 2022
My experience with your mutant was excellent. I ordered a Christmas gift for family members that had visited mutant previously. I ordered about 8 weeks before Christmas and the package arrived exactly as scheduled. The bowl I ordered was well and safely packed, and there was no damage in shipping. The bowl was beautiful. I recommend this highly. John Schubert Sarasota Florida
star-rating
5
/5
22 January 2022
Fast delivery, packed professionally, would purchase again and recommend to anyone who might be thinking or transacting with them.
star-rating
5
/5
22 January 2022
Superschnelle Lieferung supersichere Verpackung. Reibungsloser Ablauf. Ist bereits mein 2. Kauf - Immer wieder gerne

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Bollino Feedaty
Last review: 6 days ago
Certificate status: VALID
Reviews in mediation: 0

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Information on the company

YourMurano is the official store of the most famous glass in the world: MURANO GLASS. Since 1297 Murano glass has decorated the most luxurious mansions and it is one of the most appreciated Made in Italy handcrafted products. YourMurano offices are located in Murano island and each our creation is handmade in 1400 degrees specific ovens, by expert artisans that passed down antique technique secrets from generation to generation. We work with dozens of Murano glass techniques. They require craftsmanship and various skills. Each of our furnaces is specialized in some of them to always create awesome items. Our 20 furnaces are some of the most renowned and historic Murano island furnaces that adhere to the only Trademark of Origin by Italian law. Our goal for this project is to spread knowledge of the extraordinary creativity, craftsmanship and artistry that make authentic Murano Glass a choice of excellence for a Made in Italy product.

YOURMURANO (User Enabled)
F.ta Serenella 3 Isola di Murano
30141 Venezia
Italy
VAT number 04063160271
Tel. +39 041 527 4441

Fax +39 041 527 4441