YOURMURANO
Reviews: 374

4.9

Calculated on 29 reviews in the last 12 months

Last 3 months: 5.0/5

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Last review: 8 March 2025

22 June 2022

Nice bowl Very good sending and packaging Good prices

22 June 2022

Molto professionali. L'acquisto si e' svolto senza problemi e le richieste particolari ed addizionali (Incisione e spedizione ad altro domicilio ed entro data matrimonio) sono state tutte rispettate. Altamente raccomandato. "White Gloves" customers' services. Regardless of the additional instructions (engraving, shipment and critical dates), everything went extremely smooth and all my requests were executed with extreme professionalism. 100% satisfied Highly recommended!

17 June 2022

sono molto soddisfatta dell'acquisto e della modalità di spedizione. Meno soddisfatta del pacco regalo, non corrispondeva a quanto indicato nell'ordine. Avrei preferito che fosse nella scatola invece di confezione in carta regalo

16 June 2022

The piece is lovely. It's a bit smaller than stated (though I am aware size variations are normal). The one problem I had was getting the sticker off of it. It was possible, but took quite awhile. Might be better for the company not to put a sticker on a piece of art. For the first few weeks after ordering, there was no communication or updates, which was worrying. However, when I sent an email to check on my order status, things happened quickly and tracking was good. Overall, I would order from YOURMURANO again, but would hope they would take note of suggestions.

15 June 2022

Encore merci à vous à Andréa pour ce vase "magnifique" que vous avez eu la gentillesse de remettre en fabrication pour répondre à ma demande le délai d'attente en a valu la peine Superbe vase que je contemple au quotidien sans limitation !

15 June 2022

YOURMURANO staff is so accommodating and helpful, they make return purchases a welcome pleasure!!!!

15 March 2022

Merci yourmurano pour cette très belle pièce que je viens de recevoir.. article très bien protégé lors de l envoi.. je viens de commander ma 2e pièce..

15 March 2022

The product was beautiful. Customer service was friendly and responsive. This was my first time purchasing murano glass and I knew there would be a QR code label for authenticity, but it was placed right on the front of the piece. I took it off which destroys the label. Not sure why it would not have been placed on the bottom of the piece out of eye sight. Would have been nice to be given an option on where to place it and time of purchase. Other than that, I was happy with the piece.

15 March 2022

My vase arrived in perfect condition and on time. The vase is beautiful.

15 March 2022

Ordering the item was super easy. Placed the order on 5 Feb and it’s currently 15 March and have yet to receive the item. Understand these are made to order but... Not sure if I’ll be ordering anything else.

13 March 2022

Très satisfaite de mes achats. Reçu comme prévu et bien emballé. Je recommande YOURMURANO

8 March 2022

I am very happy with the beautiful vase. Purchase went quick and delivery was fast.

8 March 2022

Great service bowl is beautiful and took such careful wrapping it Thks

8 March 2022

Love the items I bought! Excellent quality and great customer service. Originally from Murano itself! Recommended 100%

8 March 2022

No Response to the following concern sent to customer service: Hello, Thank you for the wonderful vase. The vase was a delight to receive and the Tumbler was a wonderful surprise. Nice. And. The shipping box along with the gift wrap was perfect. Once again. Thank you. My current concern is one of the yellow applications/details on the vase has a finish that is as sharp as a needle and though it lays flat along the surface, it does protrude enough to be like a needle point from the surface of the vase. If left as it is, this may puncture a hand or finger. Though I prefer to keep the vase as it is, this vase is dangerous for others to pick up or hold in their hands. That is to say, rubbing the vase in one direction is OK. Rubbing the vase in the other direction will puncture the hand or finger. And, please, if what I am concerned about is simply a part of the artisan craft, disregard my concern. I will gladly and with a delight keep others safe while this vase is on display. That said, and reading about your generous return policy, what are my options with this vase. Within the next week I intend to purchase one or two more vases and hope to receive another CIRCE round black and yellow details vase. Yet I am unsure of what to do with the vase I received. The other one or two vases that would look nice in my home are: DAISY amphora shape amber vase and LAGUNA Green contemporary glass vase. Once again. What are my options at this time. And. Thank you. The best to you, your family, and friends. From, thomas

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Last review: 43 days ago

Certificate status: VALID

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YourMurano is the official store of the most famous glass in the world: MURANO GLASS. Since 1297 Murano glass has decorated the most luxurious mansions and it is one of the most appreciated Made in Italy handcrafted products. YourMurano offices are located in Murano island and each our creation is handmade in 1400 degrees specific ovens, by expert artisans that passed down antique technique secrets from generation to generation. We work with dozens of Murano glass techniques. They require craftsmanship and various skills. Each of our furnaces is specialized in some of them to always create awesome items. Our 20 furnaces are some of the most renowned and historic Murano island furnaces that adhere to the only Trademark of Origin by Italian law. Our goal for this project is to spread knowledge of the extraordinary creativity, craftsmanship and artistry that make authentic Murano Glass a choice of excellence for a Made in Italy product.

YOURMURANO (User Enabled)
F.ta Serenella 3 Isola di Murano
30141 Venezia
Italy
VAT number 04063160271
Tel. +39 041 527 4441

Fax +39 041 527 4441

Category: Casa e giardino

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YOURMURANO Reviews: 374

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YOURMURANO
Reviews: 374