Residenza 725
Recensioni: 1.881

star-rating
4,7
/5
Calcolato su 290 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,5/5  
(su 56 recensioni)
Ultimo mese: 4,8/5  
(su 18 recensioni)

Filtra per voto:

1.592
93
50
31
115
Altri indicatori
Ultima recensione: 28 novembre 2024
star-rating
5
/5
16 gennaio 2022
Tutto perfetto
star-rating
5
/5
16 gennaio 2022
Excellent experience shopping online. Fast shipping. One of my favorite shopping sites.
star-rating
5
/5
13 gennaio 2022
It was so good
star-rating
5
/5
13 gennaio 2022
Excellent customer service
star-rating
5
/5
12 gennaio 2022
Fast shipping
star-rating
5
/5
12 gennaio 2022
I've purchased 3 times so far from Coltorti Boutique website and I am 100% satisfied with the whole process!! The website is easy to navigate, the checkout is fast and easy as well. More importantly - sizing has been accurate as indicated on the website, in my experience! The delivery always took 7-9 days (that's from Italy to Los Angeles) and I've always received multiple updates on shipments while in transit. Items were in perfect condition, securely packaged - and I love everything I've purchased from them. I don't have an opinion on the return process since I haven't returned anything; but that's because I do extensive research on items I purchase from Coltorti as I'm not particularly looking forward to dealing with a return to Italy. US stores I don't mind, but other countries - that's a hassle, expensive, and a mess waiting to happen. My advice - make sure you know exactly what you're buying, and that you actually want it, and get your size right - you'll be a happy customer, because their prices are unbeatable. And remember that items over a certain amount ($800 I think but not sure!) will require a tax to be paid on them upon their delivery to the US! My tax amount on a purchase that was over $800 came to about 8.5% tax, or slightly less (for LA, don't know if it's state-specific or not). So bottom line - great service overall, really can't complain! Thak you Coltorti!
star-rating
3
/5
12 gennaio 2022
Before you buy anything make sure you know that import tax duty wasn’t included
Risposta del venditore
Dear Customer, As per our policy, the product prices do not include taxes and duties for orders being shipped outside the EU. The payment of taxes is necessary to release your order from customs on arrival. We are unable to provide an estimate of these charges, since they are calculated by the local customs office. Should you require any additional assistance, please do not hesitate in letting us know, we would be glad to help you. Kind regards, Coltorti Customer Care
star-rating
1
/5
11 gennaio 2022
Worst experience ever.. horrible customer care
Risposta del venditore
Dear Krishna, As per our policy, the product prices do not include taxes and duties for orders being shipped outside the EU. The payment of taxes is necessary to release your order from customs on arrival. We are unable to provide an estimate of these charges, since they are calculated by the local customs office. Kind regards, Coltorti Customer Care
star-rating
5
/5
10 gennaio 2022
I super love the bag I purchased! It’s very chic and trendy! I’m so glad I trusted Coltorti. 😊 I have found that perfect nylon black bag I’ve been searching for in years! I can’t thank you enough! ❤️ Got a bit of a problem with receiving the item though but it’s my country’s poor and nonsense custom taxes and duties and fees
star-rating
5
/5
10 gennaio 2022
Excelente producto y llego el día indicado mil Gracias
star-rating
5
/5
9 gennaio 2022
I love my fur bag.
star-rating
5
/5
9 gennaio 2022
All perfect!
star-rating
2
/5
9 gennaio 2022
I received a shoe with dirty bottom
Risposta del venditore
Dear Xin, We are very sorry to hear that and we have already issued a partial refund. Kind regards, Coltorti Customer Care
star-rating
5
/5
7 gennaio 2022
Really great service!
star-rating
5
/5
5 gennaio 2022
Very satisfied

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Ultima recensione: oggi
Stato certificato: VALIDO
Recensioni in mediazione: 1

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Informazioni sull'azienda

 

Residenza 725 (Utente Attivo)
Via Gallodoro, 48
Jesi (AN)
Italia
Partita IVA 02087710428