Otticanet
Reviews: 1 358

star-rating
4,7
/5
Calculated on 426 reviews in the last 12 months
 
Last 3 months: 4,8/5  
(out of 131 reviews)
Last month: 4,8/5  
(out of 30 reviews)

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1 210
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17
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Average product rating
4,9 /5
Last review: 29 april 2025
star-rating
5
/5
16 januari 2025
L’expérience d’achat en tant que tel est très bien. J’ai obtenu un bon rabais et j’ai reçu le bon produit dans un délai très raisonnable. De plus, le service à la clientèle est très à l’écoute du client. Je recommande…
star-rating
5
/5
16 januari 2025
Comunicazione trasparente e consegna nei tempi.
star-rating
1
/5
16 januari 2025
BUYERS BEWARE - I purchased Christian Dior sunglasses for close to AUD$700 (EUR €400) from Otticanet as a gift for my wife. After only a few wears and despite taking great care with the sunglasses, the gold hardware fell out of one of the arms. My wife contacted Otticanet to request a repair or replacement. The company is refusing to replace the sunglasses and is instead insisting I pay AUD$28 for them to ship a replacement pair of arms to me and for me to then contact my local Optician and arrange the repair myself. Suggesting I pay for shipping costs as well as any repair costs myself for faulty goods is against my rights as an Australian consumer. I have quoted my rights as per the ACCC website on multiple occasions and the company has continued to ignore this. It has now been nearly a month with no resolution and no responsibility taken by Otticanet. Their customer service is absolutely terrible.
star-rating
5
/5
15 januari 2025
Sehr schnelle Lieferung und super verpackt
star-rating
5
/5
15 januari 2025
Shopping experiece is defintely enjoyable at the Otticanet website. A large variety of Genuine Sunglasses vendors and both authenticity and quality are assured.
star-rating
1
/5
15 januari 2025
poor customer service waited over one month to have my glasses dhipped and still waititing to receive them
star-rating
5
/5
15 januari 2025
Always has the latest styles and best prices! Fast shipping too
star-rating
5
/5
14 januari 2025
I was able to find a specific set of glasses. Ordering was easy and was fast. Thank you!
star-rating
3
/5
13 januari 2025
i should of been told at time of purchase that the item was not in stock. needing to wait and extra couple of weeks to be delivered. i would of just purchased them locally for the extra $30 and not wait as long
star-rating
5
/5
11 januari 2025
Great experience, amazing price, efficient and quick delivery service
star-rating
5
/5
11 januari 2025
Primo acquisto fatto in questo sito. Tutto perfetto. Confezione integra e imballaggio perfetto. Al primo tentativo di consegna non ho potuto rispondere al corriere che ha cercato di contattarmi. Quindi il pacco è stato riportato alla sede gsl. L'indomani una signora/ragazza molto gentile mi ha chiamato per conto di "otticanet" per capire se mi risultava la tentata consegna. Quindi ha provveduto a contattare il corriere per rifare la consegna. Ho apprezzato molto l'interessamento. Serietà e professionalità al 100%. Farò sicuramente altri acquisti.
star-rating
5
/5
9 januari 2025
Excellent customer service, products arrived timely and are as illustrated on website... Will buy from them again!
star-rating
5
/5
8 januari 2025
My shopping experience was a great one. The only drawback was not knowing that one of the pair I purchased was out of stock prior to placing the order. However, I was quickly offered another color in stock. I love the ones that I received and will be waiting for the other pair to become available!
star-rating
5
/5
7 januari 2025
My shopping experience was outstanding great selections fast shipping, and competitive pricing
star-rating
5
/5
7 januari 2025
I was really happy of my Purchase of a Yves Saint Laurent Sunglasses. They where sent in perfect condition and seals. Even after I asked costumer service per Mail, I got an immediate answer/Info from one of the Agents about my parcel location. I will be ordering more from this Website Thanks alot Kind regards Raul Benedicto

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479