Otticanet
Reviews: 1'350

star-rating
4.7
/5
Calculated on 418 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 127 reviews)
Last month: 4.8/5  
(out of 24 reviews)

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1'204
72
8
17
49
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Average product rating
4.9 /5
Last review: 25 aprile 2025
star-rating
5
/5
21 dicembre 2022
Excellent customer service and timely delivery to Australia :)
star-rating
5
/5
20 dicembre 2022
Excellent service quick delivery
star-rating
5
/5
20 dicembre 2022
Great price ..Fast delivery…great service…will definitely recommend!!
star-rating
5
/5
20 dicembre 2022
Perfect
star-rating
1
/5
20 dicembre 2022
I had to return the sunglasses I purchased and it was a very hard process that took many weeks.
Reply of the merchant
Hello Lea, we are sorry for the inconvenience. We correctly received your return and we refunded your payment. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
16 dicembre 2022
Excellent service, great product, trouble free purchase from EU.
star-rating
5
/5
16 dicembre 2022
Trysted people, good items and accurate delivery times
star-rating
5
/5
13 dicembre 2022
Everything was perfect from start up to unboxing
star-rating
1
/5
10 dicembre 2022
My order arrived effective, I had reached out a week ago and no one has gotten back to me. I bought saint Laurent sunglasses so to receive it beyond defected is unacceptable and to not get a response within a week.
Reply of the merchant
Hello Katzav, we checked and we replied to all your emails within one business day, we are sorry if you did not receive our messages. According to the pictures you sent us, your glasses are not damaged, but you have to regulate them directly on your face. Any local optician can fix your glasses for free in a few minutes. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
10 dicembre 2022
Looks amazing and original come with good box
star-rating
5
/5
9 dicembre 2022
Je recommande! Produit conforme à la description. Service rapide et de qualité
star-rating
5
/5
8 dicembre 2022
Loved the service! Loved the product. And they make it easy to return items too.
star-rating
5
/5
7 dicembre 2022
Thnx for all
star-rating
5
/5
7 dicembre 2022
Seamless service from start to finish, my goods arrived within a couple of days of ordering, very impressed
star-rating
5
/5
6 dicembre 2022
Really quick delivery and the glasses clip ons are perfect, packaged really well and also £30 cheaper than buying from the supplier! Really happy with my purchase

Information for the customer

Bollino Feedaty
Last review: ieri
Certificate status: VALID
Reviews in mediation: 2

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479