Otticanet
Reviews: 1,355

star-rating
4.7
/5
Calculated on 423 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 128 reviews)
Last month: 4.8/5  
(out of 27 reviews)

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1,207
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8
17
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Average product rating
4.9 /5
Last review: 29 abril 2025
star-rating
5
/5
16 agosto 2022
Excellent
star-rating
5
/5
16 agosto 2022
Perfect feet and all the package was in perfect shape and good timing
star-rating
1
/5
16 agosto 2022
I ordered last week from Otticanet and there was no precise information regarding shipment payment. I paid for the sunglasses and they provided me with the tracking number. After 4-5 days, i see that my package is stuck in the US. I contacted Fedex and they told me that I need to make a shipment payment in order to get the parcel. I made the payment instantly and still haven’t received my order. I am unable to contact Otticanet and this is the worst experience shopping with any brand.
Reply of the merchant
Hello, We are sorry that the delivery of your glasses has been longer than expected. Since you ordered from a Non-European country, your Customs inspected your package and this is why the delivery has been delayed. Moreover, as per our sales conditions, if you order from a Non-European country, prices are VAT free. You may be asked to pay for customs duties and handling fees once the parcel reaches you. We remain at your disposal. Kind regards Otticanet
star-rating
4
/5
15 agosto 2022
Very, very happy with item purchased. Cheaper than anywhere in UK. Got to me quickly from Italy but experience spoiled by FedEx not delivering on day it was due and incorrectly saying they tried to deliver and left a card.. They did neither. FedEx website impossible to find out what was happening as no card was left (because no delivery was attempted) we were in all day and have CCTV so know for certain they did not even come near our house that day. Had to wait till next day (we had no idea it would be delivered the following day until the following day) FedEx make it impossible to query attempted delivery or find out where parcel is. For that reason I won't buy anything else where FedEx is the carrier.
star-rating
5
/5
15 agosto 2022
Good quality product and on time delivery.
star-rating
5
/5
15 agosto 2022
Excellent after sales service, thanks "ARIANNA" .
star-rating
5
/5
13 agosto 2022
Great experience!
star-rating
5
/5
12 agosto 2022
I offer my thanks to this beautiful website, which has the best prices and fast delivery, I applied for the second time and I will order in the coming days, thanks again
star-rating
5
/5
11 agosto 2022
Parfait . Emballage rapidité d expédition produit conforme à la description. J ai en effet acheté un modèle similaire chez un opticien.
star-rating
5
/5
11 agosto 2022
Shipping was fast, especially considering where we live (coastal British Columbia, accessible only by ferry). Product was as described.
star-rating
5
/5
11 agosto 2022
This is my 4th pair of sunglasses, great service, delivery was quick and efficient..product arrived in perfect condition well secured. I recommend this site you would not be disappointed.💕
star-rating
5
/5
11 agosto 2022
IT'S NOT MY FIRST ORDER AND AS USUAL ALL WAS PERFECT! VERY HELPFUL TEAM AND GREAT SERVICE
star-rating
5
/5
11 agosto 2022
Wow; unbelievable prices, compared to Australia!! Fantastic service & quick delivery!! Will definitely be purchasing from here again!!😊😊
star-rating
5
/5
11 agosto 2022
Très satisfait de ma commande, livraison rapide et conforme, je recommande ce site
star-rating
5
/5
11 agosto 2022
Ottima esperienza, continuerò ad acquistare!

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Last review: hoy
Certificate status: VALID
Reviews in mediation: 1

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479