Otticanet
Reviews: 1,362

star-rating
4.7
/5
Calculated on 426 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 130 reviews)
Last month: 4.8/5  
(out of 34 reviews)

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1,213
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Average product rating
4.9 /5
Last review: 29 April 2025
star-rating
5
/5
10 March 2025
Esperienza ottima. Occhiali da sole stupendi. Tempi di spedizione velocissimi. Super soddisfatta!
star-rating
5
/5
10 March 2025
Great service and products!
star-rating
5
/5
10 March 2025
Sehr freundlicher und hilfsbereiter Kundensupport. Schnelle Lieferung, keine versteckten Kosten.
star-rating
5
/5
7 March 2025
Cortesi veloci e attenti alle esigenze del cliente
star-rating
3
/5
7 March 2025
Still I didn’t receive my purchase . My order was on 16/02 . My order # OT-3959
star-rating
5
/5
7 March 2025
Sehr schnelle Lieferung der bestellten hochwertigen Ware
star-rating
5
/5
4 March 2025
Great service and quality.
star-rating
5
/5
4 March 2025
Love my shades! Great customer service
star-rating
5
/5
4 March 2025
I received an excellent product. There was a delay in shipping due to my item being on back order but i was given updates that i was satisfied with. I love my sunglasses and the price was amazing. Definitely worth the wait!
star-rating
5
/5
4 March 2025
Excellent service. Even when I made a mistake of ordering the wrong sunglasses, Otticanet corrected my order & my delivery on my correct sunglasses which arrived in record time!
star-rating
5
/5
4 March 2025
Fast shipping, sunglasses came as described all original packaging, will definitely buy more in future
star-rating
5
/5
4 March 2025
I was nervous about this purchase but I shouldn’t have been. My sunglasses are awesome, packed well and shipped quickly. I’m happy.
star-rating
5
/5
3 March 2025
Absolutely Fabulous - Product and Process exceptional. Delivery Outstanding - Thankyou
star-rating
5
/5
28 February 2025
Great communication and fast delivery
star-rating
5
/5
28 February 2025
I ordered the Gucci 1342S-002 sunglasses from Otticanet last month, but unfortunately, I received the wrong item. I immediately contacted their customer service, requesting a full refund, including the shipping fee. They responded the same day and provided clear instructions for returning the incorrect product. Within five days, I received my full refund, including shipping costs. Afterward, I reached out again to check the availability of the sunglasses I originally wanted. They promptly confirmed it was in stock, so I placed a new order. This time, I received the correct item within five days. The product is 100% authentic, and their customer service was excellent throughout the process. Highly recommended!

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Bollino Feedaty
Last review: today
Certificate status: VALID
Reviews in mediation: 2

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479