Nomination
Reviews: 5,110

4.6

Calculated on 766 reviews in the last 12 months

Last 3 months: 4.6/5

(out of 120 reviews)

Last month: 4.5/5

(out of 48 reviews)

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444

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169

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Average product rating

4.8 /5

Last review: 22 November 2024

3 January 2016

It's taking a long time to receive my product (2 link charms). Kind of disappointing

Reply of the merchant

Dear Customer, your order has been shipped. Please check your e-mail box in order to find all Tracking infos. I regret very much for the delay due to our Company's inventory period. For any other issue please contact our Customer Service customerservice@nomination.com

31 December 2015

Awful. I would never use nomination again after this ordeal.

Reply of the merchant

31 December 2015

I have not received my order yet.

Reply of the merchant

Dear Customer, I regret for the delay due to our Inventory period, as stated on our website at check out. I care to inform you that your parcel will be shipped today. For any other questions please contact our Customer Service customerservice@nomination.com Regards Francesca

29 December 2015

Ordered Dec. It's now 25th January and I have not received anything other than this request for a review!

Reply of the merchant

Dear Customer, many thanks for your order on our official online shop. I regret for the delay in shipping because, as stated at check out, our Company has just finished the Inventory period. You'll receive will be shipped within few days. Please check your mail box in order to find the Tracking Number from UPS. For any other issues please contact again our Customer Service at customerservice@nomination.com Regards Francesca

28 December 2015

Not happy at all ordered a product in Dec and I have not recived it or had a confirmation that it has been sent. Never gonna buy a product from you again and I will not recomend you to anyone. Sorry but hope your company sort it out

Reply of the merchant

Dear Customer, I regret for the delay in shipping your parcel. One ordered link is out of stock now because of our company's stock updating after Christmas period. For any other issues or refund please contact customerservice@nomination.com

19 December 2015

I placed the order on December 18 and received confirmation that my order payment was received, but I have not received my order. I have also not received any email telling me the that the order was shipped or what the tracking number is. Can you tell me where my order is?

Reply of the merchant

Dear Anthony, thank you for contacting us and for your order on our Website. I'm sorry but, as stated on the website, Orders placed after December 15 will be shipped starting from Thursday, January 14, 2016. Unfortunately we are not able to ship within the second half of January. Our Warehouse is at the moment strictly closed for inventory, and it is forbidden to withdraw the goods also for E-commerce Issue. At the moment of the shipment, you will receive a second order confirmation by email with a tracking number in order to follow the shipment at any time. I hope I have been of help, Kindest Regards Francesca Nomination Customer Service customerservice@nomination.com

18 December 2015

I have not yet received my order which was placed on 18th December, but you are asking for a review?

Reply of the merchant

Good morning, thank you for your order on our official website. Unfortunately we will not able to ship until the 12th January, because in this period of the year our Company has to manage the Inventory and all items will be back again in our stock in the second half of this month. Then your order will be shipped starting from the mid of January 2016, we hope that it will not cause any inconvenience. There was a message in the check-out stating this at the moment of purchasing. At disposal in case of further need. Kind Regards, Nomination Customer Service customerservice@nomination.com

17 December 2015

I place my order more than two weeks ago....and no news, no delivery....is it normal ????

Reply of the merchant

16 December 2015

Have not gotten my order and it has been 3 weeks.

Reply of the merchant

Good morning, many thanks for your feedback. I care to inform you that, as stated on the website at check out , orders placed after December 15th will be shipped starting from the mid of January for Inventory reasons. You'll receive the Tracking Number next week and our DHL courier will deliver in 24-48 hours. At disposal for further needs at customerservice@nomination.com Kind Regards Nomination Customer Service customerservice@nomination.com

15 December 2015

I AM VERY PLEASED WITH MY PURCHASE ACCEPT IT WAS SHORT OF A LINK I MUST SAY ON CONTACTING CUSTOMER SERVICE THEY HAVE PROMISED TO FORWARD THE MISSING LINK BUT ON QUALITY CONTROL OVER CHECKING ORDERS BEFORE DISPATCH I CANNOT GIVE FULL MARKS

15 December 2015

Swift delivery (in time for Christmas!). Very pleased with the service.

14 December 2015

Speedy delivery and always a great selection of products available

14 December 2015

I placed Order on December 13 and payment was made. Shipment was not initiated until December 21. DHL did not deliver until December 28. This was supposed to be a Christmas present. The web page on which this review was submitted is only partially translated. Only the first of the 5 categories for which a rating is requested has been translated to English. For example the second Category is described as 'Consegna (Optional)'.

Reply of the merchant

Good morning, thank you for your order on our official website and for your Feedback. We are really sorry for this inconvenience, we know that this is a very unpleasant issue, but this Christmas we managed a very extraordinary situation because we received many more orders then expected and we have done our best to find the best solution for everyone. We really apologize for the trouble. We also hope that you are pleased with the product and thank you for taking the time to write to us. Your feedback is very useful to improve our service. Kind Regards, Nomination Customer Service customer service@nomination.com and Happy New Year Ilaria Kind Regards, Ilaria

13 December 2015

Excellent and very quick and secure delivery! I am very pleased! I´ll be back soon!! A.M. Lindhe

13 December 2015

Hello, I honestly didn't think I would receive before Christmas Day but I did! The items were packaged well and the charms came in perfect condition. The only mistake I made was buying my mother-in-law the same zodiac charm that she already has. I will be contacting Customer Service to see how I can make an exchange. Thank you.

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Last review: today

Certificate status: VALID

Reviews in mediation: 1

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Information on the company

Nomination (User Enabled)
Via Fratelli Bandiera, n.22
50019 Sesto Fiorentino (FI)
Italy
VAT number 05018590488
Tel. +39 055 425471

Category: Moda e shopping

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Nomination Reviews: 5,110

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3.3%

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Nomination
Reviews: 5,110