Mister Worker™
Recensioni: 2.915

star-rating
4,3
/5
Calcolato su 214 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,4/5  
(su 48 recensioni)
Ultimo mese: 4,8/5  
(su 12 recensioni)

83,2%

2.425 recensioni

2,8%

83 recensioni

14,0%

407 recensioni

Filtra per voto:

2.038
387
83
70
337
Altri indicatori
Prodotti/Servizi
4,7 /5
ebay (1.799)
5,0 /5
Ultima recensione: 24 novembre 2024
star-rating
5
/5
1 novembre 2020
e arrivato in tempo materiale ottimo
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star-rating
1
/5
30 ottobre 2020
je n'ai pas reçu le colis, je n'ai jamais eu de numéro de suivi ?
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Risposta del venditore
Cher client, merci d'avoir pris le temps d'écrire un commentaire et de nous avoir signalé votre expérience concernant le retard d'expédition. Il y a eu un léger retard dans le traitement des commandes, nous comprenons que le problème est survenu et ferons de notre mieux pour prendre soin de votre envoi. Nous restons à votre disposition pour tout renseignement complémentaire. Meilleures salutations, l'équipe du service client de Mister Worker.
star-rating
5
/5
30 ottobre 2020
Ottimo piú che soddisfatto. la merce é arrivata prima del previsto!
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star-rating
1
/5
29 ottobre 2020
Ordinato articolo il 14 ottobre . Chiamo il 20 ottobre e mi viene risposto che la merce partirà entro 7 giorni lavorativi a partire dal 20 .ad oggi 29 ottobre non è ancora arrivata.
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Risposta del venditore
Gentile cliente, grazie per aver dedicato del tempo a scrivere una recensione sulla sua esperienza di acquisto con Mister Worker. Capiamo il suo disagio e la preghiamo di accettare le nostre scuse: abbiamo avuto un problema con l'elaborazione degli ordini. Il suo ordine sarà spedito la prossima settimana. Ci teniamo molto alle recensioni dei nostri clienti perché è grazie ad esse se capiamo dove, come e cosa migliorare. Rimaniamo a sua completa disposizione per ulteriori informazioni. Cordialmente, Mister Worker Customer Service Team
star-rating
5
/5
29 ottobre 2020
Servizio ottimo!
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star-rating
5
/5
27 ottobre 2020
The shipment was delayed by DHL, but the customer service team at MisterWorker did an excellent job to keep me updated and to solve the problem. Finally they offered a special discount as compensation for the delay. Great thank to the support team.
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star-rating
1
/5
27 ottobre 2020
Poor communication. Money taken on 8/10/20 but goods not yet delivered and no details about the delivery or other explanation.
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment delay. There has been a slight delay in processing the orders, we understand the issue occurred and will do our best to take care of your shipment. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team.
star-rating
5
/5
27 ottobre 2020
Ottimo servizio di consegna e assistenza post vendita.
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star-rating
1
/5
26 ottobre 2020
the company stated 3 day delays due to COVID however placed my order 23 days ago, contacted customer service 7 days ago requesting shipping date, still no reply, I have had to purchase the tools else where so I’m now out of pocket and still waiting on a reply.
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Risposta del venditore
Dear customer, Thank you for taking the time to write a review and for reporting us your experience about the shipment delay. We apologise that unfortunately we were not able to guarantee a fast delivery of your goods. We realise this has been frustrating to you so as you asked us, we canceled your order and issued a full refund for it. Neverthless we remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team
star-rating
1
/5
25 ottobre 2020
Quick to take your money, but not quick to deliver. I ordered 2 weeks ago and not even a mention of a delivery update.
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Risposta del venditore
Dear customer, Thank you for taking the time to write a review and for reporting us your experience about the shipment delay. We apologise that unfortunately we were not able to guarantee a fast delivery of your goods. We realise this has been frustrating to you so as you asked us, we canceled your order and issued a full refund for it. Neverthless we remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team
star-rating
1
/5
25 ottobre 2020
You haven’t even sent the products yet. Don’t ask for feedback.
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment delay. There has been a slight delay in processing the orders, we understand the issue occurred and will do our best to take care of your shipment. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team.
star-rating
1
/5
25 ottobre 2020
It's been over 2 weeks since my order was confirmed, and Mister Worker sill cannot tell me when they will be able to ship it. A week after I had placed my order I inquired about its status. I was told that it was about to be shipped, and can be expected in a week. Since I have not received any tracking info in the folloing 5 days, I had to make two inquiries to receive the information: because of 1 item was still on backorder, they still did not know when my order would be shipped. When I made my oder the item currently looks still to be on backorder was indicated as a item that can be shipped withing 4-6 days! Since I have ordered 9 items, and they are having problems with only one of them, I would expect them to ship the other 8 on time, and complete the missing one when it would be available. Also strange why they informed me (actually confirmed!) the first time (a week after the order) that my order was about to be shipped, when now, more than a week later they still have no clue when it is going to be shipped.
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment delay. We are sorry it happened to you: customer satisfaction is one of Mister Worker’s core value. After checking with our warehouse, we acknowledged that your order has been shipped. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team
star-rating
5
/5
25 ottobre 2020
Produit conforme et livré dans les temps indiqués
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star-rating
5
/5
20 ottobre 2020
Sempre perfetto ! Articolo conforme a quello ordinato e consegna nei tempi indicati
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star-rating
5
/5
17 ottobre 2020
Good service. delivery was very fast! Next time i Will order again
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Stato certificato: VALIDO
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Informazioni sull'azienda

misterworker.com è il portale di e-commerce per la vendita di attrezzi e utensili professionali per i professionisti del settore (meccanici, carrozzieri, manutentori di linee produttive, manovali, carpentieri, artigiani, falegnami, elettricisti, idraulici, …) e per tutti gli amanti del fai da te che sanno la differenza tra utilizzare un utensile professionale rispetto ad uno di bassa qualità.
Mister Worker™ (Utente Attivo)
Viale Berengario, 9
20149 Milano
Italia
Partita IVA 08006950961


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