Mister Worker™
Recensioni: 2.915

star-rating
4,3
/5
Calcolato su 214 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,4/5  
(su 48 recensioni)
Ultimo mese: 4,8/5  
(su 12 recensioni)

83,2%

2.425 recensioni

2,8%

83 recensioni

14,0%

407 recensioni

Filtra per voto:

2.038
387
83
70
337
Altri indicatori
Prodotti/Servizi
4,7 /5
ebay (1.799)
5,0 /5
Ultima recensione: 24 novembre 2024
star-rating
3
/5
13 dicembre 2020
I paid for the goods on November 27, 2020 at 20:58. Received the goods on December 18, 2020 at 14:27 in Riga, Latvia. A pleasant surprise was the presence in the set of HOOK (PRODUCT NUMBER N597001) and SCREW (PRODUCT NUMBER N587357), which I did not find in the product description. Also, as I understand it, there was a mistake in the product description. It says: "EQUIPMENT: 2 batteries 18V - 2.0Ah, charger, carrying case", but it should be: "EQUIPMENT: 2 batteries 18V - 4.0Ah, charger, carrying case". It would be nice to indicate in the description that the bundle includes an SFMCB12 charger (OUTPUT: 18V 2.0A). This is important, since such a charger takes 2 hours to charge an 18V - 4.0Ah battery.
Verified buyer
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment delay. We are sorry it happened to you: customer satisfaction is one of Mister Worker’s core value. After checking with our warehouse, we acknowledged that your order has been shipped and received. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team
star-rating
1
/5
13 dicembre 2020
Hätten gerne eine bessere Bewertung abgeben aber wir warten und warten auf den bestellten Artikel!!
Verified buyer
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment problem, as you may have noticed during the purchase process, some items of your order had an alert indicating that "the product will be available in 15 working days", so as soon as the items are back in the warehouse, your order will be regularly processed and shipped. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team.
star-rating
1
/5
13 dicembre 2020
I have no delivery! Please remedy this ASAP. This is my first order and I am not impressed. It is more than a week overdue and I have had no explanation or excuse from mr worker
Verified buyer
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment problem, as you may have noticed during the purchase process, some items of your order had an alert indicating that "the product will be available in 15 working days", so as soon as the items are back in the warehouse, your order will be regularly processed and shipped. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team.
star-rating
1
/5
12 dicembre 2020
Over 2 weeks after placing order, I still haven’t had acknowledgement that it’s even been dispatched. When I emailed to request update, all I’ve received is this review request. So here is my verdict- very very poor!!!
Verified buyer
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment problem, as you may have noticed during the purchase process, some items of your order had an alert indicating that "the product will be available in 15 working days", so as soon as the items are back in the warehouse, your order will be regularly processed and shipped. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team.
star-rating
5
/5
12 dicembre 2020
Tutto perfetto. Spedizione rapida. Ottimo orezzo
Verified buyer
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star-rating
1
/5
11 dicembre 2020
Last order was made 11/26 and still didn't get tracking number.....
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star-rating
1
/5
10 dicembre 2020
Commande passée plus d’un mois,aucune expédition fait,demander le remboursement,pas de retour depuis,litige PayPal direct.
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Risposta del venditore
Cher client, merci d'avoir pris le temps d'écrire un commentaire et de nous avoir signalé votre expérience concernant le retard d'expédition. Il y a eu un léger retard dans le traitement des commandes, nous comprenons que le problème est survenu et ferons de notre mieux pour prendre soin de votre envoi. Nous restons à votre disposition pour tout renseignement complémentaire. Meilleures salutations, l'équipe du service client de Mister Worker.
star-rating
1
/5
10 dicembre 2020
Ordered and paid for product in October now December still no delivery all the excuses in the world about to ask for money back not worth using these people
Verified buyer
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment delay. There has been a slight delay in processing the orders, we understand the issue occurred and will do our best to take care of your shipment. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team.
star-rating
5
/5
10 dicembre 2020
After reading all the negative reviews online about misterworker.com I was apprehensive/hesitant about purchasing from them. Like everyone I couldn’t believe their prices but I just pulled the trigger and purchased $185.00 worth from them after my 15% DC. The items I purchased were all in stock and read 1/2 my items needs 2-3 days to ship and the other 4-5 days . At their website it’s states due to COVID-19 they needed extra days to ship. My purchase was on 11-20-20 and they shipped my items on 12-07-20 and I received my items today on 12-09-20. The UPS worldwide saver was extremely fast. The package was delivered to me in 3 days from Italy!!!Every email I sent was answered within 24 hours by Paula and she reassured me that all my item will ship and arrive together soon, which it did. I’m extremely happy with my purchase and will definitely buy more items from them.
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star-rating
3
/5
9 dicembre 2020
Ordine e pagamento anticipato effettuato il 24-11-2020, e alla data del 09-12-2020 NON ANCORA pervenuto. Dopo aver sollecitato il costumer care sales@misterworker.com L’azienda,scusandosi si è prontamente attivata per fornirmi notizie circa l’ordine del materiale e la sua tracciabilita’. raccomando Mister worker per la loro serietà!
Verified buyer
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Risposta del venditore
Gentile cliente, grazie per aver dedicato del tempo per scrivere una recensione e per averci segnalato la sua esperienza sul ritardo della spedizione. Ci dispiace che sia successo a lei: la soddisfazione del cliente è uno dei valori fondamentali di Mister Worker. Sono i feedback come il suo che ci aiutano a capire dove, come e cosa migliorare. Restiamo a Sua disposizione per ogni ulteriore informazione. Cordiali saluti, Mister Worker Customer Service Team
star-rating
5
/5
9 dicembre 2020
Sono soddisfatta, il prodotto e perfetto!!!
Verified buyer
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star-rating
3
/5
7 dicembre 2020
Tempi di attesa lunghi a quanto pare per un disguido
Verified buyer
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Risposta del venditore
Gentile cliente, grazie per aver dedicato del tempo per scrivere una recensione e per averci segnalato la sua esperienza sul ritardo della spedizione. Ci dispiace che sia successo a lei: la soddisfazione del cliente è uno dei valori fondamentali di Mister Worker. Dopo aver verificato con il nostro magazzino, abbiamo riscontrato che il suo ordine è stato spedito e ricevuto. Restiamo a Sua disposizione per ogni ulteriore informazione. Cordiali saluti, Mister Worker Customer Service Team
star-rating
1
/5
5 dicembre 2020
I have been waiting months and months for my order which they will not dispatch due to an error on their stock counting system. Ordered 17th oct, its now 5th of December! I was under the impression this was a German firm but my order is being dispatched from Italy. Paula who is dealing with my order says covid is also contributing. If covid is a massive problem in Italy, why was it passed from Germany to Italy?! I feel like this is a FU from the Europeans because UK is leaving at the end of the month. Will not use mister worker again.
Verified buyer
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting us your experience about the shipment delay. There has been a slight delay in processing the orders, we understand the issue occurred and will do our best to take care of your shipment. We apologise for the handling of your order and again, please accept our sincere apologies. We remain at your disposal for any further information. Best regards, Mister Worker Customer Service Team.
star-rating
1
/5
3 dicembre 2020
you haven't even dispatched it yet, after I ordered it two weeks ago
Verified buyer
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Risposta del venditore
Dear customer, thank you for taking the time to write a review and for reporting your experience on shipping delay. We are sorry that it happened to you: customer satisfaction is one of Mister Worker's core values. After checking with our warehouse, we found that your order has been shipped and received. We remain at your disposal for any further information. Sincerely, Mister Worker Customer Service Team
star-rating
1
/5
30 novembre 2020
Sono passate 2 settimane e non ho ancora ricevuto niente. E sono di brescia
Verified buyer
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Risposta del venditore
Gentile cliente, grazie per aver dedicato del tempo per scrivere una recensione e per averci segnalato la sua esperienza sul ritardo della spedizione. Ci dispiace che sia successo a lei: la soddisfazione del cliente è uno dei valori fondamentali di Mister Worker. Dopo aver verificato con il nostro magazzino, abbiamo riscontrato che il suo ordine è stato spedito e ricevuto. Restiamo a Sua disposizione per ogni ulteriore informazione. Cordiali saluti, Mister Worker Customer Service Team

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Informazioni sull'azienda

misterworker.com è il portale di e-commerce per la vendita di attrezzi e utensili professionali per i professionisti del settore (meccanici, carrozzieri, manutentori di linee produttive, manovali, carpentieri, artigiani, falegnami, elettricisti, idraulici, …) e per tutti gli amanti del fai da te che sanno la differenza tra utilizzare un utensile professionale rispetto ad uno di bassa qualità.
Mister Worker™ (Utente Attivo)
Viale Berengario, 9
20149 Milano
Italia
Partita IVA 08006950961


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