Mademuranoglass
Recensioni: 1.003

4,7

Calcolato su 265 recensioni negli ultimi 12 mesi

Ultimi 3 mesi: 4,7/5

(su 42 recensioni)

Ultimo mese: 5,0/5

(su 11 recensioni)

Filtra per voto:

5 stelle

851

4 stelle

104

3 stelle

2 stelle

1 stelle

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ebay (48)

5,0 /5

Ultima recensione: 27 aprile 2025

23 marzo 2025

We ordered a replacement tiled glass bowl as we had broken one that we had bought from Murano Glass several years ago. I communicated with Alvise, sent a photo of the original and they produced a similar bowl which was then shipped to us in Kenya. The entire process was seamless and we love our new bowl!

18 marzo 2025

fast, reliable delivery, top

17 marzo 2025

Whilst purchasing the item was relatively simple, I was not given to understand that I would be required to pay import duty and taxes when shipping the item to the UK. Whilst I wouldn't necessarily expect you to be able to calculate that cost, I would certainly expect that the additional cost would be brought very clearly to my attention prior to completing the purchase. As it is, the item has cost me significantly more than I expected it to, and I was given no alternative other than to pay the additional costs. When I raised this with you, you drew to my attention a clause within your terms and conditions which made me responsible for these costs. You also said that it was not your fault, it was a UK government cost as a result of the UK leaving the EU. Whilst that may be the case, I would still expect to be warned about the additional cost in advance (ie before I made the purchase, or at least, as I was making the purchase) so that I could factor that cost into whether or not to complete the purchase. Very poor.

16 marzo 2025

Went online and ordered a glass sculpture. The item was sent almost immediately, and turned up at my door in rural Australia in just a few days! Amazing. It was packed very well and atrrivef intact. What a beautiful toucan! It will be used as an award for business excellence by the Healesville Rotary Club next week- a Costa Rican coffee roaster. Hence the toucan.

13 marzo 2025

If I could give no stars at all - I would. The single worst online purchase experience I have ever had! The necklace was a Christmas gift that arrived in pieces. The seller Alvise Dei Rossi would not accept that the piece must have been sent that way, as there was no interference with packaging (accusing me of having caused the damage), incorrectly advised us that he would send a replacement immediately and being a real pain when we tried to get our money back for returning the item. Do not use this company.

12 marzo 2025

It was great to be able to WhatsApp questions and receive answers promptly from Mademuranoglass. The watch I have received is dainty and pretty but sadly the watch face is far smaller than I was told. It is 2.5cm not 4cm. Also more than slightly disappointed that the murano glass design is not the hearts and daisies surround as clearly advertised. It might be helpful to let the customer know that the design advertised is not guaranteed. Very speedy delivery and well wrapped for shipping.

9 marzo 2025

Regalo riuscitissimo, parure verde acqua e smeraldo splendida. Grandissima professionalità e artigianalità, estrema cortesia e cura nel servizio al cliente. Bravissimi!

6 marzo 2025

Sono molto disponibili e i prodotti sono arrivati in buone condizioni.

28 febbraio 2025

Ottima esperienza! Ho acquistato per un regalo, una lampada in vetro di murano che ho dovuto cambiare, a malincuore, perché bellissima ma troppo grande. Ne ho scelta una un po' più piccola ma meravigliosa che ho ricevuto da qualche giorno. Spedizione molto curata, e grandissima disponibilità e gentilezza da parte dei proprietari. Grazie infinite! Consigliatissimi!!!

28 febbraio 2025

Necklace arrived very quickly and was even more beautiful than on the photo, a perfect gift. Very good value for money

27 febbraio 2025

Incredibly fast delivery.

26 febbraio 2025

Consegna nei tempi previsti (celerissimi) - oggetto acquistato corrispondente in toto a quanto visibile sul sito - completo di confezione regalo e carta. Fantastici anche nel supporto chat e telefonico!! Complimenti e grazie mille

20 febbraio 2025

As usual a wonderful piece of Murano glass. From ordering to being delivered a great smooth experience. Would have no hesitation in recommending this company 5 stars.

19 febbraio 2025

Excellent and efficient. Beautiful and high quality product.

19 febbraio 2025

Very nice piece of Murano master work, quick delivery without any problems. Thanks a lot, keep up the excellent work

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Ultima recensione: ieri

Stato certificato: VALIDO

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Informazioni sull'azienda

More than 1500 original works made by our Murano glassmaker

Mademuranoglass (Utente Attivo)
Calle del convento 5
30141 Murano (VE)
Italia
Partita IVA 04341700278
Tel. 329.3308045

Categoria: Casa e giardino

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Mademuranoglass Recensioni: 1.003

95,2%

2,3%

2,5%

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Mademuranoglass
Recensioni: 1.003