La Sportiva
Reviews: 1,193

star-rating
4.3
/5
Calculated on 146 reviews in the last 12 months
 
Last 3 months: 4.5/5  
(out of 46 reviews)
Last month: 4.7/5  
(out of 18 reviews)

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Average product rating
4.7 /5
Last review: 15 September 2024
star-rating
1
/5
16 July 2024
Not happy! I've never had such an issue with returning an item. No one replied to my email. I'm very disappointed.
star-rating
5
/5
15 July 2024
Precise, quick and professional! The packing was very good.
star-rating
1
/5
15 July 2024
I live in the UK. It was not obvious to me that the product I was ordering was coming from Italy. I had done a Google search and Sportiva UK had come up I therefore assumed it was the UK base. I was very surprised therefore to get a very large bill for import duty and now I wish to return the item it is extremely complicated with little guidance on your website on how to return from the UK. You have a responsibility to make it much more obvious on your order summary page that import duties will be due and that it is extremely expensive and very complicated to do a return (note: I have checked your website since and there is small print at the top about the import duties- be more open and honest- make it bigger- impossible to miss). I will never shop with you again nor would I recommend you.
star-rating
5
/5
12 July 2024
Ease purchase. Fast delivery. Good product.
star-rating
3
/5
12 July 2024
The shopping experience was fine. The shoes are fantastic as I knew they would be, they’re a replacement pair. However, I feel La Sportiva should warn customers from the UK that there chosen delivery company will charge them extortionate duties and taxes for delivering a pair of trainers. This on top of already expensive shoes, disgraceful!
star-rating
3
/5
11 July 2024
Website was good, post Brexit import fees weren't clear. The courier (FedEx) charged an additional Disbursement Fee for paying the import tax which I didn't ask them to do.
star-rating
1
/5
10 July 2024
I bought a gift via LaSportiva and the size did not fit and then I wanted to do exchange / return but I had to incur the return mailing cost myself which was 16EUR for 1.3kg (a pair of hiking shoes). It was not made clear at the time of the purchase on the website. Customer service refused to provide a free return label. I will never ever shop via your website. It's just not matching the digital era & online shopping experience... Better but at a shop or via Amazon instead of their original website.
star-rating
3
/5
10 July 2024
I recall a few small wrinkles in the checkout flow. Can't remember the details but at some points I experienced some confusion.
star-rating
5
/5
9 July 2024
I am very satisfied with the products and the service.I will order again for sure.
star-rating
5
/5
8 July 2024
The purchasing process was smooth, I was informed about the shipping and the shoes were delivered on time. High-quality products for climbing and hiking.
star-rating
5
/5
8 July 2024
It was an excelent service!
star-rating
4
/5
1 July 2024
all in all quite ok. I think website is quite ok. The dispatch was pretty quick. Shipping time was also quick short in my consideration. Cheers
star-rating
5
/5
26 June 2024
The delivery was fast, the hiking shoe is perfect, it helped my daughter to complete a 4-day loaded hike, comfortable and protected her feet. She is a standard 37.5, but I chose a 39 hiking shoe and insole for her, wool socks, everything is perfect.
star-rating
5
/5
24 June 2024
Excellent again
star-rating
5
/5
18 June 2024
The products I received were sensational and I was incredibly pleased with the quality of each item. There was a delay with UPS delivery service because they tried to charge me extra for delivery, but I was one step ahead and provided a copy of the invoice you sent me which resolved their issue. perhaps look at different couriers that do not go through the United States, they are wacky people.

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Bollino Feedaty
Last review: yesterday
Certificate status: VALID
Reviews in mediation: 0

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Information on the company

La Sportiva was born in 1928 when Narciso Delladio hand-crafted wooden leather boots for many lumber-jacks and farmers of the Fassa and Fiemme valleys (Dolomites, Italy). After the war, the demand for boots increased obliging Narciso to hire new workers: the good name of "Calzoleria Sportiva" crossed the boarders of the valleys. Starting from here the La Sportiva’s history continued to grow. Now the firm produces in Fiemme Valley boots and shoes for all kind of outdoor activities from climbing and mountain, categories in which La Sportiva has the market leadership, to mountain running, trekking and the skimountaineerging market. Recently the company entered in the skimountaineering segment and in the apparel market with a complete selection of technical clothes for running, skimountaineering and climbing. La Sportiva who produces mainly in his headquarter at Ziano di Fiemme, is distributed in more then 70 countries worldwide.

La Sportiva (User Enabled)
Via Ischia, 2
38030 Ziano di Fiemme
Italy
VAT number 01039930225
Tel. 046257080

Fax 046257080