La Sportiva
Reviews: 1,272

star-rating
4.2
/5
Calculated on 183 reviews in the last 12 months
 
Last 3 months: 3.9/5  
(out of 44 reviews)
Last month: 3.8/5  
(out of 16 reviews)

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Average product rating
4.7 /5
Last review: 19 February 2025
star-rating
4
/5
19 February 2025
My first order from LaSportiva had a minor defect. I received refund swiftly and I really appreciate it! I was however requested to cut the shoes, which I thought was a huge waste and not socially or environmentally responsible thing to do. There are homeless people or kids who can't even dream about the shoes like that and I would have rather donate and improve somebody's life with them. There should be some sort of mechanism you can check that defected shoes are donated (not sold). Otherwise, product, delivery and interactions are all good.
star-rating
4
/5
14 February 2025
There where import taxes that where not mentioned in the purchase prosses.
star-rating
4
/5
30 January 2025
The size charts did not help me to find the right size, had try other shoes in shop to see what I needed. But great product!
star-rating
5
/5
29 January 2025
Very good climbing shoe, arvied on time Cant fault la sportiva
star-rating
4
/5
28 January 2025
Everything was fine, no problems-
star-rating
4
/5
28 January 2025
quick response and shipping. Now Fedex delivered at the door which is less good since you have to be at home during the day. Had been better to deliver to a pick up place. There are several stores nearby that are Fed ex pick up places
star-rating
3
/5
23 January 2025
Good boots but a shame about the colour is not as described.
star-rating
4
/5
23 January 2025
The shopping experience online was good. Site was very clear w good photos
star-rating
4
/5
23 January 2025
Fast and efficient
star-rating
5
/5
22 January 2025
Everything was clear, an international shipment arrived within expected time.
star-rating
1
/5
21 January 2025
Despite a lot of emails, I got no response. The whole return experience was mysterious, terrible customer service. I was interested in the brand, and it seemingly seemed to be the best option for me. I will choose another brand because of poor customer service.
star-rating
5
/5
21 January 2025
all good. no problems with La Sportiva .good servive good product
star-rating
3
/5
21 January 2025
The parcel was delayed, and therefore I needed to return it. However, a bit unfortunate that I have to pay return cost myself.
star-rating
2
/5
21 January 2025
The boots are great…HOWEVER…I do not appreciate the fact that I was hit with a tax bill from FedEx after they arrived. This is not made clear anywhere on the site, including at checkout, so a £120 pair of boots is now looking to cost me £175. I have emailed customer services twice and they’ve just ignored me. This is a very deceitful and short-sighted tactic - I will not be purchasing from La Sportiva again, no matter what its products are like.
star-rating
4
/5
21 January 2025
Good to experience. Shipping tracking worked well. Product as described. Customs payments into the UK were excessive. An estimate of likely charges would have helped. Bought a pair of La Sportiva boots from Germany and no import fees. Not sure why there's a difference

Information for the customer

Bollino Feedaty
Last review: 2 days ago
Certificate status: VALID
Reviews in mediation: 1

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Information on the company

La Sportiva was born in 1928 when Narciso Delladio hand-crafted wooden leather boots for many lumber-jacks and farmers of the Fassa and Fiemme valleys (Dolomites, Italy). After the war, the demand for boots increased obliging Narciso to hire new workers: the good name of "Calzoleria Sportiva" crossed the boarders of the valleys. Starting from here the La Sportiva’s history continued to grow. Now the firm produces in Fiemme Valley boots and shoes for all kind of outdoor activities from climbing and mountain, categories in which La Sportiva has the market leadership, to mountain running, trekking and the skimountaineerging market. Recently the company entered in the skimountaineering segment and in the apparel market with a complete selection of technical clothes for running, skimountaineering and climbing. La Sportiva who produces mainly in his headquarter at Ziano di Fiemme, is distributed in more then 70 countries worldwide.

La Sportiva (User Enabled)
Via Ischia, 2
38030 Ziano di Fiemme
Italy
VAT number 01039930225
Tel. 046257080

Fax 046257080