Garmonttactical
Reviews: 504

4.3

Calculated on 189 reviews in the last 12 months

Last 3 months: 4.3/5

(out of 31 reviews)

Last month: 4.3/5

(out of 12 reviews)

Filter by rating:

5 stars

363

4 stars

3 stars

2 stars

1 stars

See all reviews

Other indicators

Average product rating

4.7 /5

Last review: 8 April 2025

18 December 2024

I paid to have boots sent to my to be sure they arrived in time for his birthday. They arrived almost a week late, did not fit at all and you don’t offer his size. When we went to get a return slip to ship them back, we were told we also had to pay for return shipment. So, now I am nearly $50 in the hole just on shipment fees for a product we cannot use. Will not order from here again.

Reply of the merchant

Hello, Thank you for reaching out to us. We apologize for the delay in your delivery and that the boots didn’t fit your son. We know how frustrating that can be. We looked into your order and see that you placed it on December 3rd and we shipped them out on the 4th with a delivery date of the 10th. We understand that return shipping costs can add up. Unfortunately, as a smaller company, we’re unable to offer free returns like larger online retailers. We strive to keep our prices competitive while providing quality products. Again, we apologize for any inconvenience.

13 December 2024

These folks are really great to buy from!! They keep you postedt on shipping and give you discounts that you don’t expect ! Boots are always a perfect fit!!

13 December 2024

Exceptional customer service, quality products, and fair pricing. I will certainly be buying from them again.

13 December 2024

Boots arrived quickly.

13 December 2024

2nd pair I've purchased in two years. As always the transaction was perfect, it couldn't have been any better. Well unless they were a gift.....

11 December 2024

Processing and shipping time are ridiculous slow, I ordered boots for my wife that she needed for the 96 hour forge in bct by the time the item was processed and shipped 2 weeks before the forge she was already in the field and didn’t get them until after. At least offer 2 day shipping and don’t take a week to process an order. Won’t ever buy from this company again. Thanks for putting our soldiers first by taking your sweet time

Reply of the merchant

Hello and thank you for reaching out to us. Thank you for your patience and understanding as we worked to resolve an issue with your wife's boot order. We sincerely apologize for the unexpected delay in processing and shipping her order. Unfortunately, a system error hindered the order from being processed promptly, and we regret that this oversight went unnoticed for a period of time. We understand the importance of timely deliveries, especially for those who serve our country. We deeply value the sacrifices your wife and her family make to keep us safe. Once again, we apologize for any inconvenience this delay may have caused.

11 December 2024

Good company and good service.

8 December 2024

Easy and the boots arrived fast.

4 December 2024

Return policy sounds more customer friendly than it is. I had to pay to ship it with mandatory tracking and didn’t get 100% refund for unused boots. I guess putting my foot in a boot to test fit for less than a minute counts against me. 10/10 recommend other companies. I got weird duck feet from decades of swimming, so I don’t count that against them. I count the financial loss and return policy ambiguity that favors the company against them.

Reply of the merchant

Hi there, Thank you for reaching out to us. We understand how frustrating it can be to wait for a refund. As a smaller company, we unfortunately can't offer free return shipping. Additionally, our warehouse team needs to inspect all returned boots to ensure they're in brand-new, resalable condition. The return process can take up to 8 business days, especially during the busy holiday season. We'll process your return as quickly as possible and issue a refund to the original credit card. Thanks for your patience and understanding.

4 December 2024

Things were great until I had to return an item. Per my tracking number return was received a week ago and I still don’t have my refund

Reply of the merchant

Hi there, Thank you for reaching out to us. We understand how frustrating it can be to wait for a refund. Our warehouse team needs to inspect all returned boots to ensure they're in brand-new, resalable condition. The return process can take up to 8 business days, especially during the busy holiday season. We'll process your return as quickly as possible and issue a refund to the original credit card. Thanks for your patience and understanding.

4 December 2024

Ordered one pair of boots. Wrong size…,they make it very difficult to return and of course I had to pay for the return shipping. They have received the boots according to the tracker two weeks ago, but I still have never received a refund. I went to “Tactical Gear” to get the replacement boots. Highly recommend Tactical for all your kit!

Reply of the merchant

3 December 2024

Shopping at Garmont couldn’t be easier. My size is always in stock and I always get the same model and color. These are my favorite everyday boot so I replace them every 6-8 months. Shipping is fast and they run true to size.

30 November 2024

Great boots for rugged terrain and going through streams. Water didn't get seep through the tongue which is great! These boots are great for rucking and I didn't blister that easily compared to other branded boots. I'm definitely going to order another pair when the time comes.

30 November 2024

Everything was great. Love the boots.

28 November 2024

I am satisfied with my purchase from Garmonttactical, my order was processed in a timely manner and I received what I ordered in good condition.

Information for the customer

Last review: 2 days ago

Certificate status: VALID

Reviews in mediation: 1

Means for the verification of reviews

Information on the company

Garmonttactical (User Enabled)
Italy

Category: Sport

Visit the website Contact the seller

Garmonttactical Reviews: 504

84.3%

4.0%

11.7%

Filter by rating:

Other indicators

Reply of the merchant

Reply of the merchant

Reply of the merchant

Reply of the merchant

Reply of the merchant

Information for the customer

Information on the company

Garmonttactical
Reviews: 504