Garmonttactical
Reviews: 431

4.2

Calculated on 192 reviews in the last 12 months

Last 3 months: 4.4/5

(out of 51 reviews)

Last month: 4.7/5

(out of 10 reviews)

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4.6 /5

Last review: 7 November 2024

14 June 2023

I had mistakenly submitted an incomplete address when ordering. Upon realizing that I made a mistake (same time order was placed) I emailed and called Garmont Support to inform them in which they said the issue was fixed. However, according to the USPS, the issue was not fixed and the package was almost returned to the seller if I had not went to the post office to collect it. What is the point of the support hotline if they are not going to help with the issue? Been buying Garmont products for years, extremely disappointed.

14 June 2023

First order was returned but have not received confirmation or my refund after 3 weeks. Second order was delivered in a timely matter but the first order it still an issue.

13 June 2023

Prompt shipping, sizes as advertised, extremely comfortable wear

11 June 2023

We have been trying to reach customer service for three weeks and we have heard nothing back. I have emailed several times and have entered a return request. The status has changed since I submitted it a month ago. It's very disheartening to be left in the lurch.

Reply of the merchant

Thank you for your review with Garmont. We greatly apologize the delay in accepting your return. We have set up your return and responded to your email. We have also provided you with a return label which can be used to send the order back to us due to this delay. Please reach out if you have any questions or trouble with shipping the order back. Thank you!

10 June 2023

Best boots I've ever worn and the only ones in my many years in the military that I never had to wear any foot inserts. I suffer from plantar fasciitis and these boots were the only ones that my feet loved.

9 June 2023

Kyle gave me his personal attention during my order. Told me of the shoe and it's special design. The shoes fit was good, and were some of the most comfortable I have had, rite out of the box. My only complaint is lack of ankle support.

8 June 2023

The T 4 Groove G-Dry boots are well made and wonderfully lightweight. They provide excellent ankle support and traction. I like the lace cinch on the upper tie off which provides anti-slip on the lace for a secure tie. They feel secure and can be worn all day with comfort. No complaints thus far!

8 June 2023

Good product

6 June 2023

I love Garmont products, they are comfortable and durable and at an affordable price. I appreciate their customer service when needed and they have been an all-around great company t they are comfortable and durable and at an affordable price. I appreciate their customer service when needed and they have been an all-around great company to deal with. I encourage anyone who is considering a purchase from Garmont to give them a try. You won’t be disappointed.

6 June 2023

Couldn't be happier! placing the order was easy, shipping was fast and the boots are great, wonderful quality.

6 June 2023

I loved their all weather boots, took me through 2 selections and jump school. Bought this one now that I'm out for a summer work boot, but about a week after purchase the left eyelet popped out. Looking for a refund.

Reply of the merchant

Thank you for your recent Garmont review. We are sorry to hear this has happened with your boots. Our warranty is for one year from the date of purchase so we will be happy to get an evaluation started for you based off the warranty. If you can please email us the following information to customerserviceUS@garmont.com, we will be happy to assist you further. - A photo of the damage; - A photo of the tag inside the tongue of the boot; - Proof of purchase (sales receipt or order confirmation, bank statement). We look forward to hearing from you. Thank you!

6 June 2023

Overall fantastic shopping experience. The drop downs for the FAQs were not working at the time, The site was otherwise easy to navigate an informative.

5 June 2023

Fantastic ankle support, much lighter then the nfs 670, and super quick break in period. Highly recommend (Size 10 W)

2 June 2023

Fast, reasonable shipping

2 June 2023

Well thought out, light and comfortable. Wish they weren’t made In China

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Last review: 6 days ago

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Garmonttactical (User Enabled)
Italy

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Garmonttactical Reviews: 431

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Garmonttactical
Reviews: 431