Garmonttactical
Reviews: 431

4.2

Calculated on 192 reviews in the last 12 months

Last 3 months: 4.4/5

(out of 50 reviews)

Last month: 4.7/5

(out of 9 reviews)

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Average product rating

4.6 /5

Last review: 7 November 2024

25 September 2023

Fast shipping and arrived as advertised. These boots feel like I'm wearing gym shoes and are more comfortable than the Nike boots.

22 September 2023

Great website

22 September 2023

very helpful and fast shipping

21 September 2023

I just filled this out with nothing but praise. Then the Google trolls or who ever sent it all away. Bottom line y'all are awsome

20 September 2023

Fantastic customer service. I accidently ordered a wide boot. After contacting the customer service team they sent me the normal sized boot with no issues.

20 September 2023

Bought these for my daughter at boot camp. She said it was the best thing ever! Changed her daily sore feet for “amazing!”

19 September 2023

I love the quality of boot. I purchased the boots on a discount code G-RECRUIT but was shipped the wrong size boots. When I explained the error I had to return the incorrect boots andnre purchase the correct size. Although the discount was expired by then they honored my discount and sent a new code but I was still left to pay the shipping on both orders and the return order which resulted in my boots actually costing more than if I hade bought them at my local retailer. I was quite disappointed

Reply of the merchant

Thank you for your recent review with Garmont. We greatly apologize for the inconvenience this process may have caused you. Unfortunately, our system does not allow us to do direct exchanges currently so all customers who are looking for an exchange must return their item and purchase a new order for the correct one. The return process can be found on our website under “Returns” where it gives a full breakdown on the process. I see a new order was placed and you have already registered the correct pair. Please let us know if you have any questions or concerns in the future with your order. Thank you,

19 September 2023

Easy to operate website. Love this brand.

15 September 2023

I'm extremely pleased with Garmont. I had an issue with my boots, and their customer support, especially Jim, was fantastic. They quickly replaced my boots, and I received them in time for my military deployment. The quality is top-notch, and I'm thoroughly impressed with their service. Garmont has my trust and recommendation! JM. Esquivel

13 September 2023

I bought the T4 Groove boots from Garmont Tactical and from start to finish the experience was excellent. They answered all my questions regarding what size to order and the customer service was outstanding. Shipping was also lightning fast. The T4 Groove are also some of the most comfortable boots I have ever worn. I cannot recommend Garmont Tactical highly enough.

13 September 2023

Customer service was great. I ordered boots for my son in bootcamp. They got lost on the base and he never received them. After talking to customer service they sent out another pair to his new base which he received. I also bought myself a pair of boots and they are great. They are comfortable and look great as well.

12 September 2023

Fantastic quality and shipping process. No hiccups. Very transparent. Would buy again

6 September 2023

Good website, easy to navigate.

6 September 2023

The boots fit perfectly and have held up well in rough conditions. I forgot to include some information on my order, and a representative immediately reached out for clarification and corrected the omission (thank you, Jim!). Overall, a great product provided by a well-staffed company.

1 September 2023

Sadly, I am left unsatisfied with Garmont. I purchased the T 8 BIFIDA WIDE tactical boot from the Garmont website but discovered that the boot isn’t actually wide, it’s just named “Wide”. My feet are just a little wider than normal shoes and boots, which can be very uncomfortable and cause my toes to cross over each other. This is why I purchased the “Wide” version of the T8 Bifida. I was perfectly happy to exchange them for a wider version, I’ve worn Garmont before and was happy with them, even though they wore out faster than other brands, they were comfortable and practical. But, when I emailed Garmont to initiate an exchange, I was told I had to pay for shipping. I’m not happy with that. The name of the boot led me to believe these were a wide boot, when they are just regular sized. I responded politely to their email but was ignored. So, I will be paying for shipping to get my money refunded but I will not be buying from Garmont again. I’m just one person, so my business will not effect Garmont one way or another. But in the age of internet shopping, product names and descriptions mean something. And if their misleading, free return shipping is an industry standard. Both Danner and Nike have tactical boots and free shipping for returns, so I’ll be checking them out.

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Last review: 7 days ago

Certificate status: VALID

Reviews in mediation: 0

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Information on the company

Garmonttactical (User Enabled)
Italy

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Garmonttactical Reviews: 431

84.7%

4.4%

10.9%