Garmonttactical
Reviews: 461

star-rating
4.3
/5
Calculated on 197 reviews in the last 12 months
 
Last 3 months: 4.5/5  
(out of 53 reviews)
Last month: 4.4/5  
(out of 21 reviews)

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Average product rating
4.7 /5
Last review: 24 December 2024
star-rating
5
/5
24 December 2024
I ordered these as recommended from others and as said; they're great quality boots. Perfect fit, light and VERY comfortable. Exactly what I needed Thank you!
star-rating
5
/5
23 December 2024
Shopping was good but I still haven’t received the item ordered. Order was placed on December 8th and shipped but has been stalled for a while.
star-rating
5
/5
23 December 2024
It was easy to find what I was looking for. The boots were for my daughter in the Army and she loves them. They fit her perfectly and are very comfortable. Thanks so much!!
star-rating
5
/5
18 December 2024
Customer service was a breath of fresh air. Perfectly spoken English, eager to listen and remedy a situation. Not many places left that the fella on the phone has skin in the game, builds the product, fulfills orders, deals with customers and is likely an owner. THAT is the epitomy of proper customer service. Well done JIM !!
star-rating
5
/5
13 December 2024
These folks are really great to buy from!! They keep you postedt on shipping and give you discounts that you don’t expect ! Boots are always a perfect fit!!
star-rating
5
/5
13 December 2024
Exceptional customer service, quality products, and fair pricing. I will certainly be buying from them again.
star-rating
5
/5
13 December 2024
Boots arrived quickly.
star-rating
5
/5
13 December 2024
2nd pair I've purchased in two years. As always the transaction was perfect, it couldn't have been any better. Well unless they were a gift.....
star-rating
5
/5
11 December 2024
Good company and good service.
star-rating
5
/5
8 December 2024
Easy and the boots arrived fast.
star-rating
1
/5
4 December 2024
Return policy sounds more customer friendly than it is. I had to pay to ship it with mandatory tracking and didn’t get 100% refund for unused boots. I guess putting my foot in a boot to test fit for less than a minute counts against me. 10/10 recommend other companies. I got weird duck feet from decades of swimming, so I don’t count that against them. I count the financial loss and return policy ambiguity that favors the company against them.
Reply of the merchant
Hi there, Thank you for reaching out to us. We understand how frustrating it can be to wait for a refund. As a smaller company, we unfortunately can't offer free return shipping. Additionally, our warehouse team needs to inspect all returned boots to ensure they're in brand-new, resalable condition. The return process can take up to 8 business days, especially during the busy holiday season. We'll process your return as quickly as possible and issue a refund to the original credit card. Thanks for your patience and understanding.
star-rating
2
/5
4 December 2024
Things were great until I had to return an item. Per my tracking number return was received a week ago and I still don’t have my refund
Reply of the merchant
Hi there, Thank you for reaching out to us. We understand how frustrating it can be to wait for a refund. Our warehouse team needs to inspect all returned boots to ensure they're in brand-new, resalable condition. The return process can take up to 8 business days, especially during the busy holiday season. We'll process your return as quickly as possible and issue a refund to the original credit card. Thanks for your patience and understanding.
star-rating
1
/5
4 December 2024
Ordered one pair of boots. Wrong size…,they make it very difficult to return and of course I had to pay for the return shipping. They have received the boots according to the tracker two weeks ago, but I still have never received a refund. I went to “Tactical Gear” to get the replacement boots. Highly recommend Tactical for all your kit!
Reply of the merchant
Hi there, Thank you for reaching out to us. We understand how frustrating it can be to wait for a refund. As a smaller company, we unfortunately can't offer free return shipping. Additionally, our warehouse team needs to inspect all returned boots to ensure they're in brand-new, resalable condition. The return process can take up to 8 business days, especially during the busy holiday season. We'll process your return as quickly as possible and issue a refund to the original credit card. Thanks for your patience and understanding.
star-rating
5
/5
3 December 2024
Shopping at Garmont couldn’t be easier. My size is always in stock and I always get the same model and color. These are my favorite everyday boot so I replace them every 6-8 months. Shipping is fast and they run true to size.
star-rating
5
/5
30 November 2024
Great boots for rugged terrain and going through streams. Water didn't get seep through the tongue which is great! These boots are great for rucking and I didn't blister that easily compared to other branded boots. I'm definitely going to order another pair when the time comes.

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Bollino Feedaty
Last review: yesterday
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Reviews in mediation: 0

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Garmonttactical (User Enabled)
Italy