Ducatihome
Recensioni: 523

star-rating
4,6
/5
Calcolato su 58 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,6/5  
(su 23 recensioni)
Ultimo mese: 4,4/5  
(su 7 recensioni)

Filtra per voto:

398
83
12
12
18
Altri indicatori
Prodotti/Servizi
4,6 /5
Qualità/prezzo
4,3 /5
Semplicità sito
4,5 /5
Facilità acquisto
4,6 /5
Spedizione
4,6 /5
Imballaggio
4,7 /5
ebay (1.156)
4,9 /5
Ultima recensione: 9 aprile 2025
star-rating
5
/5
6 aprile 2025
Zeer professioneel en snel
star-rating
1
/5
26 gennaio 2025
Awaiting response from 2 separate enquierys Paid for postage 2-3 days and items still have not arrived 6days later with no communication
star-rating
5
/5
23 gennaio 2025
I ordered a replacement control board right before Christmas. Due to Ducati closing for the holidays, they decided to wait to ship after reopening on Jan 7, 25 just in case there were shipping issues. An email was sent to me explaining this and asked for my ok. I didn't check my spam box for several days as that's where the email went. I was ok with waiting and responded explaining my mistaken but the company was closed. Ducati did have a issue with a shipper losing my order. I have received confirmation through DHL Express that my order will be delivered by tomorrow. Hopefully delivery will happen. It seems there is an issue with shipping companies and even the USPS as service is not what it used to be.
star-rating
5
/5
18 novembre 2024
Ein durchdachtes Produkt welches zuverlässig funktioniert.
star-rating
5
/5
27 ottobre 2024
Super. Der Antrieb kam gut verpackt und heile an. Versand was echt schnell (4Tage). Super zufrieden DANKE
star-rating
5
/5
13 febbraio 2022
Hi! After self installation of Ducati motors to my fence, all working properly and without problems. I'm very happy with your products and support ;-)
star-rating
2
/5
19 gennaio 2022
I am having problems with my gate opener purchased last year and have been unable to find out how to return and item or get repairs done to it.
star-rating
5
/5
28 gennaio 2021
I ordered the HC812-400 PRO twin swing arm system, but before I did I needed to know a few technical things as to whether the system would be suitable for my needs. I found that the technical support team very helpful and answered all my questions fully and very quickly. I have installed the system and it was easy and trouble free to install, and it’s all working fine. I would highly recommend this company and the quality products and helpfulness of the team.
star-rating
4
/5
27 gennaio 2021
I am Satisfaid
star-rating
5
/5
15 novembre 2020
Well made product,gate openers have been fitted and working excellent,very pleased,customer service very helpful.
star-rating
5
/5
13 novembre 2020
Efficient service. Rapid delivery. Installed it myself. Works well. Thanks.
star-rating
2
/5
13 novembre 2020
Communicating with your staff was difficult and at best not too helpful. I had to call your office in Italy a few times to discover that the order was delayed due to your inability to confirm my name. My name and mailing address were clearly indicated in prior communication. This lag led to excessive delay in conveying these tracks to the end user in Nigeria. On one occasion the staff went to lunch and was required to call back and went I called back the office was closed as a result of time difference between New York and Italy. I suggest instituting a more effective backup system to prevent customers’ frustration. The initial order did not come with the track instruction bolts.
Risposta del venditore
Dear Efosa Oyemwense, As you did not place a standard order on our website, but simply communicated to us by email and Chat. It was difficult for us as well as you placed an order by email, but did not write your full data. We therefore could not ship your order until you finally, confirmed your name and surname. In the future, when you communicate, you must write your name and surname. Now your name and surname are matched with your email in our database, but note it is not possible to ship an order having just an address and an email address, To ship by carriers we need a name-surname, address, and a phone number. Be more precise and we will all avoid frustration and loss of time.
star-rating
5
/5
13 novembre 2020
Very helpful staff and product is good value for money
star-rating
5
/5
12 novembre 2020
Good relationship. The delivering it was quickly.
star-rating
5
/5
12 novembre 2020
Fantastic! Great price, great communication. The arms work perfectly and the electronics that control it. I am very pleased with the purchase.

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Bollino Feedaty
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Stato certificato: VALIDO
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Informazioni sull'azienda

DA 35 ANNI L'AVANGUARDIA DELLE AUTOMAZIONI PER CANCELLI Sempre anticipando i tempi, Lorenzo Cavalieri Ducati, sin dal 1978, ha aggiornato e innovato lo stato dell'arte nell'automazione dei cancelli. DUCATI progetta, produce e distribuisce sistemi di automazione per cancelli che abbinano design, essenzialità meccanica e innovazione tecnica per offrire prodotti che garantiscono facilità d'uso, durata e massima sicurezza. Pioniere... Leggi tutto

Ducatihome (Utente Attivo)
via cassani snc
43036 Fidenza (Parma)
Italia
Partita IVA 06736000966
Tel. 0524527967