Residenza 725
Recensioni: 1.898

star-rating
4,7
/5
Calcolato su 294 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,6/5  
(su 50 recensioni)
Ultimo mese: 4,5/5  
(su 22 recensioni)

Filtra per voto:

1.605
94
51
32
116
Altri indicatori
Ultima recensione: 22 dicembre 2024
star-rating
5
/5
30 marzo 2024
Alla grande ! Veloci perfetti mi sono trovata benissimo
star-rating
5
/5
30 marzo 2024
Sempre tutto perfetto
star-rating
2
/5
29 marzo 2024
Ordered a down jacket from the website, got it within a week. However the jacket is missing a storage pouch, so I emailed the customer service team. They said they’ll look into it. Yet it’s been 3 weeks and I never heard back. :(
star-rating
1
/5
28 marzo 2024
Very disappointed and dissatisfied. Ordered a pair of Ugg boots requested size 37 and was sent a size 38. Naturally there too big and have to be sent back. The worst thing about this transaction is that I had to pay £55.60 in shipping taxes to DHL for a pair of boots that cost £153.00! Shockingly expensive. I could have handled this if they had sent the correct size. Also, they will deduct shipping fees from my refund when I return them even though they have sent the wrong size. Sadly won’t be shopping on here again.
star-rating
5
/5
28 marzo 2024
Il prodotto arrivato corrisponde a quello ordinati , veloci nella spedizione
star-rating
5
/5
28 marzo 2024
Fast delivery and have nice quality!
star-rating
5
/5
28 marzo 2024
Nessun problema, spedizione veloce.
star-rating
3
/5
28 marzo 2024
I don't feel Coltorti make it clear enough at checkout that UK shoppers are going to be hit for import duty and VAT before delivery. Perhaps I should have checked more carefully but I was genuinely surprised that I had to pay a large fee. However, the garment I bought was fantastic, beautifully packaged and arrived very quickly. Brexit is really to blame but please make this hidden cost more obvious to us unlucky UK residents.
Risposta del venditore
Dear Customer, Please note that this payment is clearly indicated in different steps of our purchase journey - in the item's description page, during check out and in the confirmation email - but you can also read it in our Shipping & Taxes section: https://www.coltortiboutique.com/en_gb/shipping-uk. Kind regards, Coltorti Customer Care
star-rating
5
/5
28 marzo 2024
Everything was perfect
star-rating
5
/5
27 marzo 2024
Tutto perfetto 👍👍👍
star-rating
5
/5
26 marzo 2024
Everything perfect
star-rating
1
/5
26 marzo 2024
No price match service, hard to communicate with the customer service, broken and fragile shipping box which cannot protect my orders.
Risposta del venditore
Dear Vi Jin, we are really sad to hear about your disappointment, however, as per our previous email, once your order has been placed we are no longer able to modify it or add a promo code. Kind regards, Coltorti Customer Care
star-rating
5
/5
26 marzo 2024
All good thanks
star-rating
5
/5
24 marzo 2024
fast shipping and the products are great
star-rating
5
/5
23 marzo 2024
Tutto perfetto. Prodotto soddisfacente

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Ultima recensione: oggi
Stato certificato: VALIDO
Recensioni in mediazione: 0

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Informazioni sull'azienda

 

Residenza 725 (Utente Attivo)
Via Gallodoro, 48
Jesi (AN)
Italia
Partita IVA 02087710428