Residenza 725
Recensioni: 1.900

star-rating
4,7
/5
Calcolato su 296 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,6/5  
(su 51 recensioni)
Ultimo mese: 4,7/5  
(su 20 recensioni)

Filtra per voto:

1.607
94
51
32
116
Altri indicatori
Ultima recensione: 25 dicembre 2024
star-rating
1
/5
5 febbraio 2022
Purchased an item less than $1000 but dhl force me to pay tax and duty while USA tax and duty only for item over $2000 USD. They won’t release my parcel until I paid $100 for no reason . And Coltorti emailed me told me to pay , if not , my parcel will be sent back to the seller and I have to pay both way shipping ! I purchased many items from Italy before and never pay tax and duty for item under $2000 . I will never purchase from this store again.
Risposta del venditore
Dear Long, Please note that all orders above $800 are subject to import duties in the USA. We remain available for any further information. Kind regards, Coltorti Customer Care
star-rating
1
/5
3 febbraio 2022
Worst experience ever. The scarf was not the same color as shown in the picture
Risposta del venditore
Dear Qun, We are very sorry to hear that. Please contact our team at support@coltortiboutique.com so we can help you. Kind regards, Coltorti Customer Care
star-rating
2
/5
3 febbraio 2022
The purchase went well but I received the package without a receipt. A sweater is not what I wanted. I applied for a return on January 30th and have not picked up the package until today. I don't know what to do now. Wish there were more options for return service
Risposta del venditore
Dear Joanna, We did provide you with a return label and with all the instructions to schedule a pick-up, please let us know if you need anything else. Kind regards, Coltorti Customer Care
star-rating
5
/5
3 febbraio 2022
Shipping to the US was fast & efficient! Great experience, would definitely shop here again.
star-rating
1
/5
2 febbraio 2022
Terrible and horrible! wrong color received, not only me, heard from couple friends. customer service does not work in USA time. Even create return label online does NOT work in USA time. If you are in USA, do not use it.
Risposta del venditore
Dear Chen, As per our emails, we will investigate what happened with our warehouse and of course all return costs will be covered by us. Kind regards, Coltorti Customer Care
star-rating
5
/5
1 febbraio 2022
Experience was great! Received item fast and it was packaged lovely. I was hit with a duty charge (live in US) and realized that’s why their prices are a little less but all in all, still had wonderful experience. Would shop with Coltorti again.
star-rating
5
/5
1 febbraio 2022
My experience was great. I was able to get a great item fast. OMGEEEE! My order came so fast. Thanks again!!
star-rating
5
/5
31 gennaio 2022
Great! Will be shopping again soon…
star-rating
5
/5
30 gennaio 2022
Perfect. Ordering was easy and delivery was prompt.
star-rating
5
/5
30 gennaio 2022
Awesome
star-rating
5
/5
30 gennaio 2022
Super fast shipping & great packing ! I would love to order again! Thank you !
star-rating
5
/5
28 gennaio 2022
Exceeds all expectations of my item… perfect!!!
star-rating
5
/5
27 gennaio 2022
It was so nice experience. I could get the jacket that I want in really good price. Fast shipping! Everything was awesome!
star-rating
5
/5
25 gennaio 2022
Excellent customer care, attention to detail, easy to use site, speedy fulfillment/shipping.
star-rating
2
/5
24 gennaio 2022
Bad refund
Risposta del venditore
Dear Customer, Please note that the refund does not include shipping costs (to and from your country) as per our policy. We remain available for any further assistance. Kind regards, Coltorti Customer Care

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Bollino Feedaty
Ultima recensione: oggi
Stato certificato: VALIDO
Recensioni in mediazione: 0

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Informazioni sull'azienda

 

Residenza 725 (Utente Attivo)
Via Gallodoro, 48
Jesi (AN)
Italia
Partita IVA 02087710428