Brooks England
Reviews: 480

star-rating
4.6
/5
Calculated on 457 reviews in the last 12 months
 
Last 3 months: 4.6/5  
(out of 199 reviews)
Last month: 4.7/5  
(out of 63 reviews)

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Average product rating
4.8 /5
Last review: 20 September 2024
star-rating
5
/5
1 June 2024
Response and service were very quick.
star-rating
5
/5
1 June 2024
No regrets, unexpectedly comfortable, great riding position an classy.
star-rating
5
/5
31 May 2024
Shopping on the website was user friendly. The was great as expected.
star-rating
1
/5
30 May 2024
Ich habe den Sitz am 18.5. bestellt und heute (30.5.) ist der Sattel noch immer nicht eingetroffen. Gleichwohl bekomme ich die Aufforderung meinen Einkauf zu bewerten?!
star-rating
5
/5
30 May 2024
Easy to order, quick delivery
star-rating
5
/5
30 May 2024
First of all, I would like to thank you for the fast and careful shipping. This time, I purchased a blue saddle from the UK site, which is not available on the Japanese distributor's site. Often, when there IS a Japanese distributor, direct shipping from the home country site to Japan is prohibited, so I use a forwarding service, etc. I would like to thank you for eliminating the need for such a service. I was very surprised that it arrived in less than a week, as it usually takes one to two weeks to ship from overseas to Japan. There were no additional shipping costs. The packaging arrived in excellent condition. The UK web site is excellent, with a great sense of the world of brooks. I also bought an additional handle after watching the video. Of course the product we purchased was perfect and we are very happy with the great user experience.
star-rating
5
/5
30 May 2024
Schnell, präzise, easy. Sehr gut.
star-rating
3
/5
29 May 2024
I bought a sprung B33 3 years ago. Comfortable and suitable for the riding I do. One of the chromed coil springs failed. It cost me just over £20 for a replacement, half of that was shipping costs as they ship from ITALY to the UK. That's not obvious until you buy a replacement. I emailed their customer services, but they didn't reply for several days. When they did, they told me I should order from a UK dealer, not from their website to avoid high shipping costs. The saddle is well made and should last for years. But support and spares for what was a UK company needs to be improved.
star-rating
4
/5
28 May 2024
I bought the classic version, B17 together with Brooks maintenance kit. The packing and seat looks great. I did the first softning treatment, it is still very stiff, for the moment unconfortable. I'll give it 200 km before another review, I hope it will soften more.
star-rating
4
/5
28 May 2024
I just be me but it's not as comfortable as the B-17 Also the way it's built it kind of mounts downward in the back. Maybe that's a way to adjust it to be more flat
star-rating
5
/5
28 May 2024
I was surprised at how quickly the product arrived!! Nice shop
star-rating
5
/5
28 May 2024
Very happy with the product
star-rating
5
/5
27 May 2024
Great website, easy to order. Efficient delivery, good discount as a new user
star-rating
4
/5
27 May 2024
While the seats are amazing, the communication is less so. I had to reach out to them after more than a week of silence - only to be told it is not in stock (not what the site said) and that they will ship soon. It was 10 more days before any communication. Out of stock happens but update your customers. I would have loved to bought it locally - not enough dealers.
star-rating
5
/5
26 May 2024
Beste Qualität. Schnelle Lieferung. Super Griffe.

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Information on the company

We are the oldest continually operating saddle company in the world and have been making saddles since before the invention of the bicycle.

Brooks England (User Enabled)
Via Vittorio Emanuele 119
36050 Pozzoleone (Vicenza)
Italy
VAT number IT01577350240
Tel. 0444461100