Asolo
Reviews: 4,212

star-rating
4.8
/5
Calculated on 730 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 152 reviews)
Last month: 4.7/5  
(out of 55 reviews)

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Average product rating
4.8 /5
Last review: 21 November 2024
star-rating
5
/5
1 November 2024
Acquisto facile da eseguire e consegna veloce
star-rating
5
/5
31 October 2024
My boots came back in perfect condition and in a very timely manner, especially considering they went to Italy to be resoled. The woman who helped me via emails, was very patient and answered my questions and helped me get the photos of the boots to the company. It would have simple to just buy a new pair of boots, but it seemed a shame to throw these away when they could be resoled and were in good shape otherwise. I have a bit of a sentimental attachment to these as they carried me up Mount Kilimanjaro, so I am glad to have them back to climb Guadalupe Peak in Texas.
star-rating
5
/5
31 October 2024
Perfect Service !
star-rating
2
/5
31 October 2024
The order process with VAT, customs, etc, was too complex. It would be easier to just have one transaction and you guys can figure out different VAT and customs charges - that should not be the customer’s responsibility. The actual product was great - the payment/order/deliver process was far, far, far too complicated
Reply of the merchant
Dear customer, thank you for taking the time to review our service - for the resoling service we cannot calculate the duties before the box arrives as it is a customs evaluation and so we cannot invoice the cost before they arrive. We will keep your comments into consideration for any future implementation. With kind regards, Asolo Team.
star-rating
5
/5
30 October 2024
Tutto perfetto, spedizione rapida e prodotto ottimo
star-rating
5
/5
30 October 2024
Pour avoir pu ressemeler mes chaussures Carol m'a beaucoup aidé! Et aussi les cordonniers. Bien-sur(shoes techniciens) un drôle de nom pour des Cordonniers(Whatever!)enfin le travail est bien fait. J'aime le savoir-faire de travailleurs Italiens-Francais-Espanoles.il faut garder cela. Configurer.Garder le Genie!voila en un mot. Grazie.
star-rating
5
/5
29 October 2024
Service sérieux et rapide
star-rating
5
/5
28 October 2024
The shopping experience was trouble free, I was buying a product I knew, the only annoyance was the wide model did not seem to have any differentiation in size that I could see and so I was in doubt if i was buying the right shoe.
star-rating
5
/5
26 October 2024
Excellent achat reçu rapidement. Je ne me suis jamais senti aussi bien dans des chaussures. A la fois très précises, confortables, légères et élégantes pour la marche en ville.
star-rating
5
/5
25 October 2024
Ottimo servizio, puntale ed efficiente. Ho dovuto effettuare un cambio taglia ed è stato gestito nel migliore dei modi sempre è con estrema facilità. Graditissimo l' omaggio. 5 stelle plus.
star-rating
4
/5
23 October 2024
I am very pleased with the results. What I got back looks essentially looks like a new pair of boots with the advantage that they already fit me and I don't have to break them in! Expense makes the benefit less significant. I paid Asolo $108.70 USD. I paid the US Postal Service $70 to mail them to Italy. The charge that was more surprising was Euro customs which was $39.11. Total $217.81 versus the same boots new ranging from $270-360. One aspect that was frustrating. I didn't realize that the boots were being held by Euro customs department. After two months, I inquired why I hadn't gotten the boots back from Asolo and they said customs required the $39.11 fee cited above. Once that was paid, Asolo got the boots and returned them in approximately 2 weeks.
star-rating
5
/5
23 October 2024
Fast, comprehensive, solicitous, friendly, expert! I have my Powermatics (worn daily) resoled every two years. After 2nd resoling they look good as new and are the most comfortable boot i have ever owned.
star-rating
5
/5
23 October 2024
Acquisto sicuro.In meno di 48h ho avuto la consegna del prodotto a casa,preciso secondo quanto richiesto.
star-rating
5
/5
23 October 2024
Excellente expérience ! Après plus de 10 ans sans avoir porté mes bottes de randonnée, les semelles se sont désintégrées dès mes premiers pas à l'extérieur. J'ai presque décidé de les jeter… Mais après quelques recherches, j'ai découvert votre service de ressemelage à l'usine en Italie. Mes bottes sont comme neuves avec leurs nouvelles semelles ! Merci d'offrir ce service exceptionnel, et merci aussi pour la planète !
star-rating
5
/5
22 October 2024
Very easy

Information for the customer

Bollino Feedaty
Last review: 2 days ago
Certificate status: VALID
Reviews in mediation: 0

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Information on the company

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82