Asolo
Reviews: 4,212

star-rating
4.8
/5
Calculated on 730 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 152 reviews)
Last month: 4.7/5  
(out of 55 reviews)

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Average product rating
4.8 /5
Last review: 21 November 2024
star-rating
5
/5
23 January 2018
Muy buena y fácil la manera de compra entrega rapidísima y con toda la información sobre la ruta del paquete .... excelente
star-rating
2
/5
23 January 2018
The overall experience of ordering, payment and delivery went very smooth and as stated at the website. The real problem started when i realized that the boots where smaller than I expected and needed one size larger. I contacted through the live chat which was offline at the moment customer support. The answer was that there is no size avalaible for my chosen boot model. Even when i asked for an alternative product in similar ammount I got no answer back. Asolo offeded to refund me after I send the boots back on my own expense. That means that on top of the 15 euros deliverey I paid for my boots( not refundable) I have to pay an additional 20 from NL to send them back. SO 35 euros lost and no boots, just wasted time. I feel that Asolo should have offered at least an alternative boot for me at similar cost as my purchase. Non the less Asolo's policy on the webshop is not favorable for the customer. The fact that a product such as shoes is sold without trying it first should be a bit more flexible from Asolo side. Conlusion: While Asolo products are very good buy tour boots from a local store and not straight from them. If you need to change something doesnt make any sense and end up buy the shoes twice like me...Anyone interested in a 43 gunmetal/ graphite drifter gv boots??
Reply of the merchant
Dear customer, thank you for taking the time to review our service, we really appreciate it and we will keep your comments into consideration for improving our service and system. Soon you will also be contacted by our responsible in order to clarify and find a good solution. Thank you again and we wish you all the greatest adventures, Asolo Team.
star-rating
5
/5
23 January 2018
Excellent service . My boots took 2 days to be delivered from Italy to the UK.. Easy to order and the communication was superb. Will definitely do business again .
star-rating
5
/5
23 January 2018
È la mia seconda scarpa asolo, e poi ce ne sarà una terza e una quarta, e così via. Siete i migliori per distacco, sia tecnicamente che esteticamente. Grazie di esistere. Mirko Detti
star-rating
5
/5
23 January 2018
the web its clean and good, fast shipping
star-rating
5
/5
23 January 2018
The store was responsive to my emails and sent me the correct size shoe, even though I ordered the wrong size initially. The shoes arrived quickly and in perfect condition.
star-rating
5
/5
23 January 2018
Great boots Shame they are made so well It takes years before they are worn enough to justify buying a new pair
star-rating
5
/5
21 January 2018
Scarponi bellissimi e leggeri consegnati in tembi brevi .
star-rating
5
/5
21 January 2018
sono 8 anni che uso asolo...eccellente in tutto
star-rating
5
/5
21 January 2018
Commande effectuée le dimanche vers 17 heures. Livraison effectuée le mardi à 11 h 30. Compte-tenu de la distance 1000kms, nous sommes très satisfaits.
star-rating
5
/5
21 January 2018
Heut' zu Tage nicht selbstverständlich - super Qualität, bequem und es gibt einen richtigen Service. Benutze Asolo Schuhe seit vielen Jahren täglich in Beruf und Outdoor - wenn die Sohle durch ist bekommt man den Schuh nach Einsendung fast wie neu zurück
star-rating
5
/5
21 January 2018
excellent very pleased.
star-rating
5
/5
20 January 2018
Da anni utilizzo scarponi ASOLO, per diversi settori inerenti alla montagna, sempre soddisfatto!
star-rating
1
/5
20 January 2018
The boots were very nice but regrettably I had to return them because I have arthritis in my feet and they were painful for me to wear. Was I in for a shock, I knew I had to pay to return them but because they came from Italy it cost me £16.50!! An expensive learning curve. Other buyers be warned
Reply of the merchant
Dear customer, thank you for taking the time to review our service, we really appreciate it and we will keep your comments into consideration for improving our service and system. Soon you will also be contacted by our responsible in order to clarify and find a good solution. Thank you again and we wish you all the greatest adventures, Asolo Team.
star-rating
5
/5
20 January 2018
As usual a very fast and customer friendly service!

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Bollino Feedaty
Last review: 2 days ago
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Reviews in mediation: 0

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Information on the company

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82